In Episode 112 of the No Limitations podcast Innovation: A Necessity, Not an Option, Blenheim Partners’ Gregory Robinson speaks to Ian Bailey, Managing Director of Kmart Group. Kmart Group is comprised of Kmart and Target, with over 450 stores across Australia and New Zealand, employing nearly 50,000 team members with annual revenues of close to 10 billion dollars.
Leading one of the most well-known and trusted brands in Australia and New Zealand, Ian takes us through the evolution of Kmart from a traditional discount store to embracing an innovative, modern, hybrid retail model. He shares with us the care and attention it takes to put the customer at the forefront of their mission to accelerate growth and remove all unnecessary costs. Finally, Ian touches on the next retail revolution in today’s digital world as well as potential growth possibilities in international markets.
Prior to his appointment in 2018, Ian held various roles at Kmart Australia including Managing Director, Chief Operating Officer and Chief Financial Officer.
Please note: this episode was recorded on 3 March 2023.
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